SC Service Request Manager

SC Service Request Manager is an easy-to-use ticketing solution for receiving and processing service requests. With the solution, the organization’s internal service requests are processed in a unified and efficient manner.

Transparent and uniform processing of service requests

The system directs service requesting with ready-made templates. Requests are automatically directed to the correct handler’s queue based on category selections. The system also provides tools for queue management, scheduling, lifecycle management of service requests, and communication between handlers and service request authors.

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